TERMS & CONDITIONS

• FREE Shipping on all orders over $99 is automatic at check-out.For orders in the United States only.
• Standard Shipping cost of $5.49 will be applied at check-out.
• Our shipping & handling charges cover the expenses we incur to process, pack, and ship your order.

Shipping Details

• All orders will be processed within 2 to 3 business days.
• Delivery of all orders via USPS or FedEx is anticipated with 2 to 7 business days post processing.

Refund/Return Policy

Your satisfaction is important to us, in the unlikely event your product arrives broken, or if you have received the wrong product, please contact our consumer relations desk within 5 days of receiving. Please drop an email kettleteacoffeeusa@gmail.com .

Cancel or Change in order

• If you would like to change or cancel an order, please email us immediately at kettleteacoffeeusa@gmail.com
• We will attempt to adjust order changes before the shipping confirmation.
• We are unable to adjust changes or cancellations on orders that have already been shipped.